ACCEPTABLE
USE POLICY
1 Introduction
This document sets
forth the principles, guidelines and requirements of the Acceptable
Use Policy of BMore Hosting Incorporated ("Company") governing
the use by the customer ("Customer") of the Company's services
and products ("Services and Products"). The Acceptable Use
Policy has been created to promote the integrity, security, reliability
and privacy of Company's Web Site Management Facility, network, and
Customer data contained within. Company retains the right to modify
the Acceptable Use Policy at any time and any such modification shall
be automatically effective as to all customers when adopted by the Company.
Questions or comments
regarding the Acceptable Use Policy should be forwarded to the Company
via:
E-Mail:
support@bmorehosting.com
Telephone: (443)756-5962
2 Compliance
With Law
Customer shall not
post, transmit, re-transmit or store material on or through any of Services
or Products which, in the sole judgment of the Company (i) is in violation
of any local, state, federal or non-United States law or regulation,
(ii) threatening, obscene, indecent, defamatory or that otherwise could
adversely affect any individual, group or entity (collectively, "Persons")
or (iii) violates the rights of any person, including rights protected
by copyright, trade secret, patent or other intellectual property or
similar laws or regulations including, but not limited to, the installation
or distribution of "pirated" or other software products that
are not appropriately licensed for use by Customer. Customer shall be
responsible for determining what laws or regulations are applicable
to its use of the Services and Products.
3 Prohibited
Uses of Services and Products
In addition to the
other requirements of this Acceptable Use Policy, the Customer may only
use the Services and Products in a manner that, in the Company's sole
judgment, is consistent with the purposes of such Services and Products.
If the Customer is unsure of whether any contemplated use or action
is permitted, please contact the Company as provided above. By way of
example, and not limitation, uses described below of the Services and
Products are expressly prohibited.
3.1. General.
3.1.1. Resale of
Services and Products, without the prior written consent of the Company.
3.1.2. Deceptive on-line marketing practices.
3.1.3. Violations of the rights of any Person protected by copyright,
trade secret, patent or other intellectual property or similar laws
or regulations, including, but not limited to, the installation or distribution
of "pirated" or other software products that are not appropriately
licensed for use by Customer.
3.1.4. Actions that restrict or inhibit any Person, whether a customer
of the Company or otherwise, in its use or enjoyment of any of the Company's
Services or Products.
3.2. System and Network.
3.2.1. Introduction
of malicious programs into the network or server (e.g., viruses and
worms).
3.2.2. Effecting security breaches or disruptions of Internet communication.
Security breaches include, but are not limited to, accessing data of
which the Customer is not an intended recipient or logging into a server
or account that the Customer is not expressly authorized to access.
For purposes of this Section 3.2.2., "disruption" includes,
but is not limited to, port scans, flood pings, packet spoofing and
forged routing information.
3.2.3. Executing any form of network monitoring which will intercept
data not intended for the Customer's server.
3.2.4. Circumventing user authentication or security of any host, network
or account.
3.2.5. Interfering with or denying service to any user other than the
Customer's host (for example, denial of service attack).
3.2.6. Using any program/script/command, or sending messages of any
kind, designed to interfere with, or to disable, a user's terminal session,
via any means, locally or via the Internet.
3.2.7. Creating an "active" full time connection on a Company-provided
dial-up account for Internet access by using artificial means involving
software, programming or any other method.
3.2.8. Utilizing a Company-provided dial-up account for purposes for
Internet access other than facilitating connectivity to the Services
and Products provided by the Company. This includes copying or creating
files utilizing more than 5MB of disk space on the dial-up account servers.
3.2.9. Failing to comply with the Company's procedure relating to the
activities of customers on the Company's premises.
3.3. Billing.
3.3.1. Furnishing
false or incorrect data on the order form, contract or online application,
including fraudulent use of credit card numbers.
3.3.2. Attempting to circumvent or alter the processes or procedures
to measure time, bandwidth utilization, or other methods to document
"use" of the Company's Services and Products.
3.4. Mail.
3.4.1. Sending unsolicited
mail messages, including the sending of "junk mail" or other
advertising material to individuals who did not specifically request
such material, who were not previous customers of the Customer or with
whom the Customer does not have an existing business relationship ("E-mail
spam").
3.4.2. Harassment, whether through language, frequency or size of messages.
3.4.3. Unauthorized use, or forging, of mail header information.
3.4.4. Solicitations of mail for any other E-mail address other than
that of the poster's account or service with the intent to harass or
to collect replies.
3.4.5. Creating or forwarding "chain letters" or other "pyramid
schemes" of any type.
3.4.6. Use of unsolicited E-mail originating from within the Company's
network or networks of other Internet Service Providers on behalf of,
or to advertise, any service hosted by the Company, or connected via
the Company's network.
3.5. Usenet Newsgroups.
3.5.1. Posting the
same or similar messages to large numbers of Usenet newsgroup ("Newsgroup
spams").
3.5.2. Posting chain letters of any type.
3.5.3. Posting encoded binary files to newsgroups not specifically named
for that purpose.
3.5.4. Cancellation or superseding of posts other than your own.
3.5.5. Forging of header information.
3.5.6. Solicitations of mail for any other E-mail address other than
that of the poster's account or service, with intent to harass or to
collect replies.
3.5.7. Use of unsolicited E-mail originating from within the Company's
network or networks of other Internet Service Providers on behalf of,
or to advertise, any service hosted by the Company, or connected via
the Company's network.
4 Abusable Resources
Upon notification
of the existence of an abusable resource, for example, and without limitation,
an open newsserver, an unsecured mail relay or a smurf amplifier, Customer
shall immediately take all necessary steps to avoid any further abuse
of such resource. Any abuse of an open resource that occurs after Customer
has received such notification shall be considered a violation of this
Acceptable Use Policy and enforced as such.
5 Enforcement
Company may immediately
suspend and/or terminate the Customer's service for violation of any
provision of the Acceptable Use Policy upon verbal or written notice,
which notice may be provided by voicemail or E-mail. However, the Company
attempts to work with the Customer to cure violations of the Acceptable
Use Policy and to ensure that there is no re-occurrence of violations
prior to suspension and/or termination.
GLOSSARY
Acceptable Use Policy:
Guidelines for services and products for Web Hosting and Internet Connectivity.
Address/IP Spoofing: Inserting forged routing information into network
packet(s) such that the origin of the packet is misreported, which causes
return packets to be misrouted.
Binary Files: A file containing bits or bytes that do not necessarily
represent printable text. The term binary file usually denotes any file
that is not a text file, such as executable machine language code. Special
software is required to print a binary file or view it on the screen.
Bulk E-mail: Any group of messages sent via E-mail, with substantially
identical content, to a large number of addresses at once. Many ISPs
specify a threshold for bulk E-mail (e.g., 25 or more recipients within
a 24-hour period). Taken by itself, bulk E-mail is not necessarily abuse
of the electronic mail system. For example, there are legitimate mailing
lists, some with hundreds or thousands of willing recipients.
Commercial E-mail: Any E-mail message sent for the purposes of distributing
information about a for-profit institution, soliciting purchase of products
or services, or soliciting any transfer of funds. It also includes commercial
activities by not-for-profit institutions.
Cracks: Distribution of registration codes for software in violation
of the software license, or distribution of any software intended to
defeat copy protection.
Deceptive On-Line Marketing Practices: Marketing practices that present
a false image of the advertised product (or of the advertiser). One
example of a deceptive on-line marketing practice would be an E-mail
that purports to originate from the recipient's ISP or from a well-known
company. Other examples include fraud, multi-level marketing, or any
commercial or non-commercial activity that is conducted for the purpose
of confusing, misleading or misinforming the E-mail and/or Internet
users.
Electronic mail (E-mail) Spam: Unsolicited E-mail from which a recipient
cannot unsubscribe, or unsolicited E-mail to a recipient who does not
have a previous business or other relationship with the sender.
Forged Routing Information: Routing information which is misleading
or incorrect or which would tend to disguise the origin of the routed
material. Usually refers to information that is not generated by any
routing device (such as a mail server), but is inserted by a party using
software which is designed to produce false routing information (headers
in the case of E-mail).
FTP: File Transfer Protocol. A standard way of transferring files from
one computer to another on the Internet and on other TCP/IP networks.
FTP is also the name of any of various computer programs that implement
the file transfer protocol. Customers can also retrieve files by FTP
using a web browser.
MMF: Make Money Fast Schemes: Messages that "guarantee immediate,
incredible profits!," including such schemes as chain letters.
Mailbomb: Delivery of enough E-mail to an electronic mailbox to overload
the mailbox or potentially overload the system that the mailbox is hosted
on.
Newsgroup Spams: A public forum or discussion area on a computer network.
All users of the network can post messages, and every user can read
all messages distributed worldwide by the Usenet system, covering thousands
of topics.
Packet Spoofing: Emitting a network packet with a source address you
do not have permission from the owner to use.
Ping Flood: Intentionally flooding a system's pipeline with ICMP EchoRequests.
This can reduce the bandwidth available for legitimate use and, if severe
enough, can bring a pipe down.
Pirated: Any copywritten material, commercial or noncommercial, that
is used, transmitted and/or stored without authorization.
Pyramid Schemes: A get-rich scheme in which you receive a message containing
a list of names. Recipients are expected to send money to the first
person on the list, cross the first name off, add their name at the
bottom and distribute copies of the message.
Smurf/Fraggle: http://users.quadrunner.com/chuegen/smurf.txt The "smurf"
attack, named after its exploit program, is one of the most recent types
of network-level attacks against hosts. A perpetrator sends a large
amount of ICMP echo (ping) traffic at IP broadcast addresses, all of
which have a spoofed source address of a victim. If the routing device
delivering traffic to those broadcast addresses performs the IP broadcast
to layer-2 broadcast function, most hosts on that IP network will take
the ICMP echo request and reply to it with an echo reply each, multiplying
the traffic by the number of hosts responding. On a multi-access broadcast
network, there could potentially be hundreds of machines to reply to
each packet. The "smurf" attack's cousin is called "fraggle,"
which uses UDP echo packets in the same fashion as the ICMP echo packets.
A "fraggle" is a simple re-write of "smurf."
System Kernel: The central part of an operating system. In many operating
systems, only the kernel can access hardware directly. (Also spelled
"kernal.")
Unsolicited E-mail: Unsolicited E-mail is any E-mail message received
where the recipient did not specifically ask to receive it. Taken by
itself, unsolicited E-mail does not constitute abuse, and not all unsolicited
E-mail is undesired E-mail. For example, receiving "unsolicited"
E-mail from a long-lost friend or relative is certainly not abuse.
Unsolicited Bulk E-mail (UBE): E-mail with substantially identical content
sent to many recipients who did not ask to receive it.
Unsolicited Commercial E-mail (UCE): E-mail containing commercial information
that has been sent to a recipient who did not ask to receive it.
Worms: An automated computer program that probes, breaks into, interferes
with or disrupts service for one or more computers, networks or services.
Similar to a virus, Trojan horse or other disabling device.